FAQs

Frequently Asked Questions

Can I be notified when an out-of-stock item becomes available?

Absolutely! Please go to our “contact us” tab and provide your email address and product name and item to be notified when the item is back in stock.

Can I change the address of my order?

Orders that have not been shipped out can have the address changed. Please ‘contact us’ and reference your order number to make arrangements to have your order shipped to the new address. Once your order has been shipped, we are unable to change the address.

What is the return/refund policy?

Returns are accepted within 30 days of the shipping date for products that have not been used and packaging has not been opened. Return shipping charges will be paid by the customer. Please go to our “contact us” to initiate the return process.

Do you provide a warranty?

Warranty is provided by the product manufacturer. Please contact the manufacturer for warranty related questions.

Andis Company Corporate
1800 Renaissance Boulevard Sturtevant, Wisconsin 53177
Customer Service Hours
M-F: 7:00 AM-4:00 PM CST
Phone: 800-558-9441
info@andisco.com

BaByliss PRO Service Center
Service Department7475 North Glen Harbor Blvd.Glendale,
AZ 850307Technique Questions / Troubleshooting 800-726-4202
Replacement Parts / Product Warranty 800-326-6247

Oster Direct Services
150 Cadillac LaneMcMinnville, TN
37110800-830-3678
www.osterpro.com

Wahl Clipper Corporation
ATT: Repair Department3001 Locust StreetSterling, IL 61081800-767-9245 for assistance
www.wahlusa.com